How Secure is Our Patron Information
Rating: Unrated | Last Updated: Thu, Oct 6, 2011 at 9:29 AM
The database that contains all of the information about the patron's accounts is secured by encrypted password access. So the data in itself is secure and only accessible to the library staff and the individual patron. Evanced hosting servers all have SSL by default and can be used by changing the link prefix from "HTTP" to "HTTPS" for our pages. What that adds is an extra level of encryption to the data that passes between the patron and the server while they are logged on.
We currently have over 1400 libraries running our Summer Reading program, over 500 libraries running our Event software and over 300 libraries running our Room Reservation software and not a single report of data being obtained or the database being hacked. And there have been attempts. In one particular case, several SQL injection attempts were made on a server that maintained our Summer Reading program over a period of a few days. The customer didn't even know it had happened until they were reviewing the event log a few weeks later. No data was obtained by even that type of directed attack.
It is sometimes difficult to explain to or reassure someone who is very concerned about their personal data that anything is safe. In this case, maybe it makes more sense to not require very much personal data during the registration so they feel they can remain anonymous. But in any case you can rest assured that we at Evanced Solutions are doing what we can to ensure the integrity and safety of you data.
There are no attachments for this article.
There are no comments for this article. Be the first to post a comment.
How do I Add a New Header in Summer Reader?
Viewed 1069 times since Mon, Dec 19, 2011
MySQL Performance Tuning
Viewed 938 times since Wed, Sep 28, 2011
How do I add text to the landing page?
Viewed 722 times since Thu, Oct 6, 2011
Room Reserve- Most Common Credit Card Related Questions
Viewed 949 times since Wed, Sep 28, 2011
Frequently Asked Questions About Migrating Unmediated Rooms from Room Reserve to Dibs!
Viewed 834 times since Thu, Nov 8, 2012
How To Setup Widgets for Summer Reader 2013
Viewed 396 times since Tue, Apr 9, 2013
Is there Evanced Calendar for Mobile Access?
Viewed 915 times since Thu, Oct 6, 2011
Facebook is not displaying the image of the event I liked
Viewed 1048 times since Mon, Feb 20, 2012
E-Notify Status Notification
Viewed 654 times since Fri, May 11, 2012
Understanding Ongoing and Recurring Events
Viewed 1067 times since Thu, Sep 15, 2011