How Secure is Our Patron Information
Rating: Unrated | Last Updated: Thu, Oct 6, 2011 at 9:29 AM
The database that contains all of the information about the patron's accounts is secured by encrypted password access. So the data in itself is secure and only accessible to the library staff and the individual patron. Evanced hosting servers all have SSL by default and can be used by changing the link prefix from "HTTP" to "HTTPS" for our pages. What that adds is an extra level of encryption to the data that passes between the patron and the server while they are logged on.
We currently have over 1400 libraries running our Summer Reading program, over 500 libraries running our Event software and over 300 libraries running our Room Reservation software and not a single report of data being obtained or the database being hacked. And there have been attempts. In one particular case, several SQL injection attempts were made on a server that maintained our Summer Reading program over a period of a few days. The customer didn't even know it had happened until they were reviewing the event log a few weeks later. No data was obtained by even that type of directed attack.
It is sometimes difficult to explain to or reassure someone who is very concerned about their personal data that anything is safe. In this case, maybe it makes more sense to not require very much personal data during the registration so they feel they can remain anonymous. But in any case you can rest assured that we at Evanced Solutions are doing what we can to ensure the integrity and safety of you data.
There are no attachments for this article.
There are no comments for this article. Be the first to post a comment.
Mobile Access for Summer Reader
Viewed 924 times since Mon, Nov 25, 2013
Can staff override the waiting list?
Viewed 1048 times since Thu, Oct 6, 2011
How To Events-Change the list of locations
Viewed 3195 times since Tue, Sep 27, 2011
Configuring Gmail with Evanced as an SMTP service
Viewed 3215 times since Tue, Sep 27, 2011
What do the tags available from the system and email templates mean?
Viewed 1111 times since Thu, Oct 27, 2011
What is a Featured Event?
Viewed 1550 times since Thu, Sep 15, 2011
Viewed 6427 times since Wed, Sep 28, 2011
Tiered Prize Messages Setup for Prizes Won for Each Level
Viewed 1869 times since Mon, Oct 17, 2011
How to export and import a program’s style sheet in Summer Reader
Viewed 1353 times since Mon, Nov 21, 2011
Differences between SignUp and Events
Viewed 18014 times since Thu, Jan 24, 2013